Last Updated: July 2026
At LIV4GEAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect the information you provide when using our website or placing an order.
Information We Collect
When you interact with LIV4GEAR, we may collect the following information:
- Full name
- Email address
- Telephone number
- Billing and delivery address
- School, club or organisation (where applicable)
- Order details and purchase history
- Payment information (processed securely through our payment providers)
We only collect information that is necessary to provide our products and services.
How We Use Your Information
Your information may be used to:
- Process and fulfil your orders
- Arrange courier delivery or school collection
- Communicate with you regarding your order
- Respond to enquiries and customer support requests
- Improve our products, services and website
- Comply with legal and regulatory obligations
School Store Orders
When placing an order through one of our official school or club stores (such as ElsieGear), your information will only be used to process and fulfil your order.
Where school collection has been selected, your information may be used to notify you when your order is ready for collection.
Your personal information will never be shared with schools or organisations for marketing purposes.
Payment Security
Payments made through our website are processed securely using trusted third-party payment providers.
LIV4GEAR does not store or have access to your banking or credit card information.
Sharing Your Information
We do not sell, rent or trade your personal information.
Your information will only be shared where necessary to:
- Deliver your order
- Process payments
- Provide courier services
- Comply with applicable laws and legal obligations
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Cookies help us understand how visitors use our website so we can continue improving your online experience.
You may disable cookies in your browser settings; however, some website features may not function correctly.
Data Security
LIV4GEAR takes reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
POPIA Compliance
LIV4GEAR complies with the Protection of Personal Information Act (POPIA) of South Africa.
We are committed to processing personal information lawfully, responsibly and transparently.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.
LIV4GEAR
📧 Email: gsadmin@liv4gear.co.za
🌐 Website: www.liv4gear.co.za